Back to Knowledge Base

Reliability and workflow polish

Sign-in stability, cleaner session handling, and smoother insurance and referral workflows.

Highlights

  • Sign-in reliability: Users can move between authorized areas with fewer interruptions.
  • Safer logout: Sessions end cleanly so shared devices are ready for the next user.
  • Insurance and referrals: Claims visibility and referral tracking are working smoothly again.
  • Support portal update: The knowledge base now lives at ask.odontox.io for faster access.

Who benefits

  • Reception and billing teams gain cleaner handoffs between appointments and payments.
  • Doctors see more consistent access to patient context during active sessions.
  • Owners and admins get fewer access-related support tickets and clearer daily operations.